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"tag:customer_support"

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Title and summary Date/time
1
Webalizer - Detailed User Guide
Want more details on how to read your SonicSpider Webalizer?
Jul 9, 2008
2
Understanding How to Use SEO in Your Business
SEO. We know it's a good thing and it can help us get more clients via our website. But what is it really and how to I use it in my business effectively? SEO is a term that has come to mean many things to many people. SEO stands for Search Engine Optim...
Jun 24, 2008
3
2008 Right Start Website Workshop Schedule
Since our first website workshop in April highlighting the Right Start program was so successful, we are going to be putting on an entire series of workshops for the remainder of 2008. These workshops are geared toward helping business owners know what...
Jun 13, 2008
4
New Workshop Series for Small Business Coming in April!
Through the Right Start program, SonicSpider Web Development and Tanaka Graphics in conjunction with Creata Computer Network and Smarter Small Business, are launching a new workshop series.
Mar 14, 2008
5
How long would your car last without an oil change?
Just like everything else, your website needs constant care and attention to continue to be a valuable tool to your business. Here is why:
Jan 30, 2008
6
Management vs. Maintenance
In 2008 SonicSpider is moving away from website maintenance to website management. The difference is that we want to play a more active role in working with our clients to keep their websites up-to-date and accomplishing business goals.
Jan 29, 2008
7
Using SonicRegistration Systems - Manager
The SonicRegistration system is designed as a plugin tool for anyone in need to register people for an event. This article will guide you in using the system for your business.
Jan 4, 2008
8
Using SonicRegistration Systems - Partner
The SonicRegistration system is designed to help track the marketing of registrations via various "partners"...
Jan 4, 2008
9
How to add a PDF document to your HotSpot.
You can link a PDF document into your HotSpot Content Manager by following these steps.
Dec 5, 2007
10
Adding Images to Your Blog
SonicSpider has added a new enhancement to the SonicWeblog editor to make adding images to your blog entry as easy as possible.
Nov 4, 2007
11
What are the different parts of a website?
A website is made up of several parts: the host and domain name, the website files, and the hosting service.At times, it may seem like these are one entity, because one is not useful without the others.However, it is important to know the parts and how...
Aug 21, 2007
12
Parts of an E-Commerce Website
Just like a basic informational or marketing website, an e-commerce website as several parts that need to come together to make it work. In this article, we focus just on the physical parts of an e-commerce website. These parts alone will give you a fu...
Aug 20, 2007
13
How To Read Your Webalizer
All of our clients who host with SonicSpider are able to monitor their own web traffic through their webalizer.
Jun 26, 2007
14
The Problem of Undeliverable Emails.
There are a number of reasons for your email to fail to be delivered. Some of these reasons have nothing to do with your email or how it works, which can make it frustrating and confusing. This article will discuss various reasons why your email system...
Apr 13, 2007
15
Dealing with the winmail.dat file
Email users sometimes find that they receive email messages with a strange file attached called winmail.dat. When they attempt to open this file, either it can't be opened at all or it contains "garbage" data.
Apr 1, 2007
16
Shopping Cart Configuration - Shipping
The SonicSpider Shopping cart system has a plugin architecture for shipping calculation. There are currently two plugins available USPS rate calculator INTERNAL custom rate calculator This document will introduce you to the basic settings and...
Mar 21, 2007
17
How Does Email Work?
SonicSpider-managed domains use the email system provided by Enom.com. This system provides Pop and SMTP services for all of our customers that have their domains registered with us (via Enom.com) Following is a brief discussion of how this system work...
Jan 13, 2007
18
How to Minimize Spam and Virus Attacks
There is no perfect "solution" which can eliminate all spam. This is because there is no perfect way to determine if a given email is spam or a desirable email. Spammers change their email headers, domain of origin, and all other source flags...
Jan 13, 2007
19
10 Ways to Promote your E-Commerce Web Site!
The goals of having an e-commerce web siteare to sell your products online, streamline your current business, and increase profits. There are many ways to promote your new e-commerce web site that are proven methods for small businesses.
Dec 29, 2006
20
How To: Create an Email Signature in Thunderbird
An email signature is a professional way to close all of your business emails. It saves you the time to re-type your name and contact information on every email you write.
Dec 1, 2006

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